The situation
A dispatcher who cannot answer everyone
The same "where is my shipment?" questions eat the dispatcher's time, while new requests stay unanswered.
- ✕Dispatcher overloaded with repeated questions
- ✕New transport requests stay in the queue
- ✕Clients have no self-service information
- ✕Driver reports logged by hand
- ✕After hours nobody answers
Benefit
What this gives the logistics company
Repeated questions are answered automatically, the dispatcher works on new orders.
Process
How it works
From the call to a request passed to the dispatcher.
Costs
What it saves
Dispatcher time and happier clients.
Technology
How a call reaches the artificial intelligence
The call travels through your number's SIP channel into the pliurpk engine, is turned into text, processed and returned as voice. You hear an ordinary phone conversation.
Number
The most important part: the number needs SIP access
For the call to reach the artificial intelligence, the number must have SIP access. That is the only real technical condition — and I sort it out with you.
- ✕If you have a SIP trunk or a virtual number — I connect it in minutes
- ✕If the number is an ordinary one, for example Telia, without SIP — it can be ported to kalbu.lt, where you get the SIP credentials
- ✕If porting is not possible — another provider with SIP is chosen, including SIP trunk or DND solutions
- ✕If you want a brand-new number — I prepare a new DID number that works immediately
- ✕You only give consent and the latest invoice — I handle the porting, credentials and tests
Setup
Launch in five steps
Each step is short, and I prepare the first working version within a few days.
Demo version
Try it before you pay — everything runs in demo mode
There is a demo version: the dashboard, the phone, the voices and the accounting work with no sign-up and no charge. Try it yourself, then decide.
- ✕Dashboard in demo mode
- ✕Phone in the browser
- ✕Voice gallery
- ✕Accounting without sign-up
Reservations
Bookings and the active card
In development: the system will show free slots, take the booking and create an active card that both you and your client will see through a secure link.
Estimate
Estimate, approval and invoice
In development: the estimate will go to the client, they will approve it with one tap, the work will start and when it is done Books will issue the invoice.
Integrations
I connect to what you already use
The artificial intelligence does not work in isolation — it exchanges data with your systems.
Security
Data, recordings and control
The solution runs within European data protection rules, and every call can be replayed.
- ✕Data is stored in the European Union
- ✕Role-based access — only what is needed is visible
- ✕Every call has a recording and a transcript
- ✕Compliance with data protection requirements
- ✕Automatic data deletion is available when the term ends
Protection
Unwanted calls and senders — blocked
You add the numbers and e-mail addresses you do not want. The AI will not answer them and will not process their messages.
- ✕Call blocking by number
- ✕E-mail sender blocking
- ✕Reason and list
- ✕Works across all channels at once
Demo
Try the logistics demo line
The demo phone recognises the shipment and answers about status, and registers a new request.
Listen to a sample call
I will connect the tracking source to your system.
Campaigns
Outbound calls and scheduled e-mails
You create a campaign: a list, a topic and instructions. The system calls at the set time or sends the e-mail on schedule, and the result appears in the report.
Free accounting
Books — a free accounting program, always free
Books is the most modern AI-powered accounting system: tell it what needs doing and it does everything — invoices, expenses, reports. You never pay for it.
Email AI — automatic e-mails and their handling
The same engine answers incoming e-mails: it detects the topic, replies in the client language, attaches documents and hands complex ones to you. Outgoing e-mails are sent by campaigns and reminders.
Chat
Chat AI — smart chat on your website
One chat window is placed on your website. It answers from the same knowledge base as voice and e-mail, captures contacts, takes bookings and hands the conversation to you.
Pricing
Transparent plans with no fine print
You pay for the minutes you actually use. For the first two months all plans get a fifty per cent discount.
Team
Who built it and who is accountable
The solution is built and backed by Aurimas and a top-level engineering team working across six countries.
Access
Team members and their permissions
You connect up to ten team members to the account and give each a role: administrator, operator, viewer or accountant.
Control
You are in charge, not the system
The solution is transparent: you can replay, correct and stop it at any time.
- ✕Every call can be replayed and read
- ✕Change answers in one place — it changes for everyone
- ✕No long-term contracts — stop whenever you want
- ✕A monthly fee with no hidden charges
- ✕If an answer is wrong — I fix it the same day
Offer
First two months −50 % and a free start
For the first two months all services get a fifty per cent discount. I prepare the foundation for free.
Conversation
What a logistics manager would ask
Questions about tracking, integrations and load.
The company director asksWhere will the AI know the shipment status from?
From your system via an API. If there is no API, you can start with a file or a link your team updates — and later move to a direct connection.
The company director asksWill it handle a high call volume?
Yes. Many conversations can happen at once — that is the advantage at peak, when a dispatcher physically cannot answer everyone.
The company director asksCan the client get information without a call?
Yes. Automatic notifications can be sent when the shipment status changes — then there are even fewer calls.
The company director asksWhy is it worth it?
Because dispatcher time is the most expensive, and the same questions burn it. For the first two months I apply a 50% discount, and I set up the foundation for free.
Start
Dispatcher for new jobs, not repetitions
Write to me — I will prepare the tracking logic, the questionnaire and show you a demo call.
