pliurpk
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Law firm

Legal services

Client received, case registered, lawyer works

pliurpk answers calls, collects case circumstances, books consultations and calms urgent cases — without a secretary's queue.

Call answeringConsultation bookingCase dataConfidentiality

The situation

A secretary who cannot do everything

An urgent client who cannot get through turns to another lawyer the same day.

  • Lawyers are in hearings — the phone is answered by whoever is around
  • Case circumstances are collected imprecisely
  • Consultations are logged by hand
  • After hours urgent questions stay unanswered
  • The same questions about fees repeat

Benefit

What this gives the firm

Every client is received with dignity and immediately, even during a hearing.

24/7receptioneven after hours
−50 %admin timeno manual logging
100 %confidentialdata in EU, access restricted
5 min.to consultationno waiting line

Process

How it works

From the call to a ready case for the lawyer.

Client callsAI collects circumstancesAssesses urgencyBooks a consultationLawyer gets a ready case

Costs

What it saves

Administration time and lost clients.

−50 %admin timeno manual logging
3 hrsper weekper lawyer
+20 %new clientsbecause every call is answered
0 €extra headcountno new secretary

Technology

How a call reaches the artificial intelligence

The call travels through your number's SIP channel into the pliurpk engine, is turned into text, processed and returned as voice. You hear an ordinary phone conversation.

DID numberYour numberThe client calls a normal number
SIP channelThe voice bridgeThe call goes over SIP to the engine
SpeechRecognised at onceIn real time, no waiting
VoiceA natural replyIn the language you choose

Number

The most important part: the number needs SIP access

For the call to reach the artificial intelligence, the number must have SIP access. That is the only real technical condition — and I sort it out with you.

  • If you have a SIP trunk or a virtual number — I connect it in minutes
  • If the number is an ordinary one, for example Telia, without SIP — it can be ported to kalbu.lt, where you get the SIP credentials
  • If porting is not possible — another provider with SIP is chosen, including SIP trunk or DND solutions
  • If you want a brand-new number — I prepare a new DID number that works immediately
  • You only give consent and the latest invoice — I handle the porting, credentials and tests

Setup

Launch in five steps

Each step is short, and I prepare the first working version within a few days.

Prepare the SIP numberCollect the knowledge baseWrite the scenarioTest together with youLaunch and monitor

Demo version

Try it before you pay — everything runs in demo mode

There is a demo version: the dashboard, the phone, the voices and the accounting work with no sign-up and no charge. Try it yourself, then decide.

  • Dashboard in demo mode
  • Phone in the browser
  • Voice gallery
  • Accounting without sign-up

Reservations

Bookings and the active card

In development: the system will show free slots, take the booking and create an active card that both you and your client will see through a secure link.

📅Free slotsThe client will pick a time; the system will prevent two bookings at once
🗂️Active cardStatus, history and documents in one place
🔗Client linkA secure password-free link to their card
🔔RemindersBefore the visit — by e-mail, later by SMS

Estimate

Estimate, approval and invoice

In development: the estimate will go to the client, they will approve it with one tap, the work will start and when it is done Books will issue the invoice.

Estimate to the clientApprove via the linkWork startsProgress updatesBooks invoiceJournal event

Integrations

I connect to what you already use

The artificial intelligence does not work in isolation — it exchanges data with your systems.

CRMClients and casesFrom your system
CalendarBookingIn development
EmailThe same baseAnswers by email too
Website chatThe same engineConsistent answers
NotificationsWebhooksTo your systems at once
InterfaceREST APIData where it is needed

Security

Data, recordings and control

The solution runs within European data protection rules, and every call can be replayed.

  • Data is stored in the European Union
  • Role-based access — only what is needed is visible
  • Every call has a recording and a transcript
  • Compliance with data protection requirements
  • Automatic data deletion is available when the term ends

Protection

Unwanted calls and senders — blocked

You add the numbers and e-mail addresses you do not want. The AI will not answer them and will not process their messages.

  • Call blocking by number
  • E-mail sender blocking
  • Reason and list
  • Works across all channels at once

Demo

Hear how a client is received

The demo line collects case circumstances and books a consultation.

Listen to a sample call

RECEPTION
CLINIC
BILLING
SUPPORT

The confidentiality setup is aligned before launch.

Campaigns

Outbound calls and scheduled e-mails

You create a campaign: a list, a topic and instructions. The system calls at the set time or sends the e-mail on schedule, and the result appears in the report.

☎Scheduled callsOne list, one script, automatic execution
✉Scheduled e-mailsA time-based queue, personalised text
📋Lists up to 2,000Phone numbers or e-mail addresses
📈ResultsWho answered, who was unreachable, who replied by e-mail

Free accounting

Books — a free accounting program, always free

Books is the most modern AI-powered accounting system: tell it what needs doing and it does everything — invoices, expenses, reports. You never pay for it.

Always €0Never paidNo plan, no term
AI does itYou tell — it actsInvoices, expenses, PDF
AutomaticAccounting logicInvoices and reports by themselves
IntegratedWith your callsThe same account and data

E-mail

Email AI — automatic e-mails and their handling

The same engine answers incoming e-mails: it detects the topic, replies in the client language, attaches documents and hands complex ones to you. Outgoing e-mails are sent by campaigns and reminders.

📥Incoming e-mailsDetects the question and answers automatically
🌐Same languageReplies in the language the client wrote in
📎DocumentsInvoices, contracts and PDFs attached
🤝Human handoffComplex cases go to you

Chat

Chat AI — smart chat on your website

One chat window is placed on your website. It answers from the same knowledge base as voice and e-mail, captures contacts, takes bookings and hands the conversation to you.

💬One windowPlaced on any website with one snippet
🧠Same baseVoice, e-mail and chat — one base
📝Captures contactsEnquiries and bookings straight to you
🔀HandoffA human takes complex chats

Pricing

Transparent plans with no fine print

You pay for the minutes you actually use. For the first two months all plans get a fifty per cent discount.

€12Start80 minutes
€19Studio200 minutes
€49Plus550 minutes
€99Scale1200 minutes

Team

Who built it and who is accountable

The solution is built and backed by Aurimas and a top-level engineering team working across six countries.

AurimasAurius International LtdUnited Kingdom
6 countriesTeam coverageAustralia, China, Lithuania, Singapore, United Kingdom, United States
A–ZOperators and engineersFrom idea to support
For LithuaniaAdapted for the marketLithuanian language and local practice

Access

Team members and their permissions

You connect up to ten team members to the account and give each a role: administrator, operator, viewer or accountant.

AdministratorFull controlSettings, team, billing
OperatorDaily workCalls, campaigns, knowledge
ViewerView onlySee but not change
AccountantAccountingBooks and invoices

Control

You are in charge, not the system

The solution is transparent: you can replay, correct and stop it at any time.

  • Every call can be replayed and read
  • Change answers in one place — it changes for everyone
  • No long-term contracts — stop whenever you want
  • A monthly fee with no hidden charges
  • If an answer is wrong — I fix it the same day

Offer

First two months −50 % and a free start

For the first two months all services get a fifty per cent discount. I prepare the foundation for free.

−50 %First 2 monthsAll services. Code PASIULYMAS50
€0PreparationNumber, knowledge base, scenario, tests
No riskMonthly feeNo long-term contracts
Right awayFirst callA working version in days

Conversation

What a firm manager would ask

Questions about confidentiality, accuracy and control.

The company director asksHow do you ensure client data confidentiality?
Aurimas answers · Aurius International Ltd

Data is stored in the EU, access is restricted by roles, conversations are recorded and can be auto-deleted when the term ends. I align the settings with the firm's internal rules.

The company director asksWill the AI give legal advice?
Aurimas answers · Aurius International Ltd

No. It only collects facts, assesses urgency and registers. No advice, no assessment — that is the lawyer's job. The knowledge base states what is allowed and what is not.

The company director asksCan an urgent case be separated?
Aurimas answers · Aurius International Ltd

Yes. If detention, a court deadline or an arrest is mentioned, the conversation is flagged urgent and passed on without waiting.

The company director asksWhy choose this solution?
Aurimas answers · Aurius International Ltd

Because a client who gets an answer immediately trusts the firm more. For the first two months I apply a 50% discount, and I set up the foundation for free.

Start

Every client received with dignity

Write to me — I will prepare the intake script, the knowledge base and show you a demo call.

First two months −50 % on all services
Code

Enter the code and the discount applies automatically — the first 2 months on all services.

Bonus: free onboarding preparation

Before you start — I prepare the whole foundation: numbers, knowledge base, scenarios, tests. A smooth start from day one, with no extra work for your people.

Aurimas · Aurius International Ltd (United Kingdom)

Team A–Z — operators and engineers across six countries: Australia · China · Lithuania · Singapore · United Kingdom · United States.

Product screens

Tap the image to enlarge

Assistant setup: voice, model, knowledge base, script
Assistant setup: voice, model, knowledge base, script
Overview: minutes left, wallet, live calls
Overview: minutes left, wallet, live calls

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